Management Writing 1060WRITB (3D)

Management Writing helps you use writing to communicate with your team, manage group projects, evaluate performance, set policy, define procedure, and perform the many other writing tasks that your job demands. You’ll learn to use the seven traits of effective writing to improve your own writing and to help team members improve their writing as well. You’ll also practice forms of writing that all managers should know.

Learning Outcomes

Upon completion of this course, you will be able to do the following:

  • Use writing effectively as a management tool
  • Set writing policy for your employees
  • Benchmark your own writing as well as that of team members
  • Provide writing feedback that helps others improve
  • Develop effective management documents such as policies and procedures
  • Create correspondence that connects to the reader and accomplishes your purpose
  • Express main points clearly and concisely, with appropriate support
  • Organize documents for clarity and ease of use
  • Use a writing voice that is professional, polite, confident, and convincing
  • Avoid common errors in writing
  • Effectively design documents for different contexts and audiences


The course contains the following lessons:

  • Know When to Write
  • Manage Team Writing
  • Delegate and Direct Writing Tasks
  • Manage E-Communication
  • Use a Writing Code of Ethics
  • Benchmark Your Writing
  • Provide Productive Feedback
  • Assess Employee Writing
  • Create Application Follow-Up Messages
  • Create Employee Evaluations
  • Create Position Statements
  • Create Policy Statements
  • Create Procedures
  • Share Good or Neutral News (The SEA Formula)
  • Break Bad News Gently (The BEBE Formula)
  • Persuade Your Reader (The AIDA Formula)
  • Write a Document in Four EZ Steps
  • Analyze the Situation
  • Develop Strong Claims
  • Support Your Claims Effectively
  • Use Deductive or Inductive Logic
  • Use Three-Part Structure
  • Be Direct or Indirect as Needed
  • Order Information in Lists
  • Use Appropriate Formality
  • Keep Your Voice Positive
  • Use Fresh, Precise Words
  • Use Fair, Respectful Language
  • Energize Your Sentences
  • Write Tight, Balanced Sentences
  • Correct Unclear Wording and Faulty Sentences
  • Correct Common Errors
  • Develop an Effective Page Design
  • Make Sound Typographical Choices